KIND WORDS FROM PRACTICE OWNERS

Mental Health Professionals Testimonials

Read our client feedback and experiences working with Move Forward Virtual Assistants!

  • Dani is professional and communicates clearly with me and my clients. I've waited a long time to get a VA and it's already made my business so much more manageable.

    — Cara Allan, Couples Counseling of Denver

  • We are in a groove. Shelby (Martone) knows exactly what our business needs and accomplishes it. It is really great! I love having her on my team.

    — Linda Murphy, Relationship and Divorce Counseling Center

  • I cannot provide anything but glowing feedback for Dani! She’s so amazing and I really value her as a part of our team. We are very much on the same page and she’s done a tremendous job helping manage my practice!

    Thanks so much!

    —Samantha Grigsby, PhD

  • It has been so amazing having Kathy! I really like her and the patients who have spoken with her like her a lot too. She is organized and personable.

    I enjoy speaking with her and it’s a really good fit from my perspective.

    — Hillary Cooper, Clear Mind Psychology

  • Before starting with Move Forward Virtual Assistants I was individually running a group practice while managing my own full client load. I love my practice and seeing clients but do not love the administrative side. It took a tremendous amount of time answering calls, emails and scheduling clients. I often was not able to answer as fast as I would like each day due to seeing clients myself. This caused missing out on potential new clients. This continued stress is what lead me to explore hiring a virtual assistant.

    I found Move Forward through a therapist Facebook group and immediately liked their set up and availability. It was nice to have one rate for a specific amount of hours a month. I also loved the ability for them to answer phone calls coming into our office instead of just responding to voicemails. So, I took the leap and called to get everything going and it was the best investment I have made in my practice. Set up was easy and they were very helpful in guiding me through their process of getting started. They have been amazing at responding to any concerns or questions I may have as well.

    Since starting with MFVA I have felt such a reduction in stress levels. I can truly focus on my clients. It has also allowed me the peace of mind that my business has continued to function while I have been on maternity leave and allow me to focus on being a new mom. That is something I am so grateful for.

    I highly recommend them for any virtual assistant needs you may have!

    — Chelsey Gorham, MSC, LMFT, GC-C LMFT, Innovative Family Therapy

  • Lorinda from Move Forward Virtual Assistants is wonderful! I hired Lorinda to take over administrative duties at my group practice as we were growing and it became clear we needed more hands on deck to help with phones, emails, and other administrative tasks. Lorinda is such a warm and friendly voice on the other end of the phone; I know clients appreciate the helpful and prompt customer service she delivers each and every time.

    As a group practice owner, I have been so impressed with the personal and compassionate way Lorinda interacts with those seeking therapy, which I know can be a challenging decision for many clients to make. She helps ensure my practice is putting our best face forward to our community. I have also seen my business increase since hiring Lorinda. As a whole, working with Move Forward Virtual Assistants has been a pleasure! They are a company with heart, and that shines through. I look forward to working with MFVA and Lorinda for many years to come.

    — Dr. Weisberg, Founder and Licensed Psychologist, Potomac Therapy Group

  • Things are going SO well. We LOVE Shelby (McKinnon) and Cindy. They are incredible and so competent.

    I am deeply grateful as the solution that you have provided me held me not only through postpartum, but is now how our team would like to continue going forward. Kudos to you for having such incredible team members, and a huge thank you and gratitude sent your way for helping me out last-minute to shift gears and have trusted folxs in place to support our business while I was on leave. Thank you."

    — Amy Green, Nashville Collaborative Counseling

  • We LOVE Jill. She has been just a godsend for our practice. I have appreciated how thoroughly she tracks and notes what she has accomplished. She has been essential to solving our insurance issues. She takes instruction easily and does what she can to figure things out on her own before coming to me. Our communication seems to be great, from my perspective. We seem to be on the same page as well.

    Overall, rave reviews!

    — Britni Kelley, Sage Leaf Wellness

  • I was just sending you an email stating how much appreciation I have for the work you did last week. It was almost like you had a magic wand on Friday with scheduling new intakes or phone consultations.

    I appreciate all the work you did with addressing therapists needing new clients and your patience (and grace) with the phone issues. I also received very positive feedback from therapists about you directly.

    — Nicole Osborne, LCSW-C, Executive Director, NorthStar Counseling & Wellness, LLC.

  • I continue to be very satisfied with Courtney and Danielle's assistance in our practice. Hiring MFVA has been a huge relief to my team. From fielding phone calls, and gathering client information, to prospecting leads when needed, they do it all, make it look easy and have a wonderfully positive attitude. Courtney takes tasks off my plate so that I can focus on the things that I do best, saving me time and money ultimately. A big thank you to Move Forward Virtual Assistants!

    — Michael Koren, PsyD, Licensed Clinical Psychologist & Owner, Brighter Life Therapy, PLLC

  • I am feeling so relieved after the first day. So far your team is a dream to work with. Riley said she finally got answers to questions she had from months ago. I can't thank you enough for hitting the ground running. I so appreciate the amazing rock star team you assigned us!

    — Marie Pettit, Founder, Sunflower Counseling Montana

  • It's going so so so fantastically. I recommend your company to everyone I know (MFVA for therapists and the non healthcare side to everyone else). Morgan is responsive, communicative and thorough. She's really incredible.

    — Stephanie Hartselle, MD, Founder, Hartselle & Associates, LLC