VIRTUAL ASSISTANT AGENCY

Administrative Support for Therapists

MHAP™ Certified mental health virtual assistants, vetted and ready to help your practice grow.

Virtual assistant has video meeting with mental health practice owner

Success comes with a new set of challenges. Seeing more clients means extra work in your practice. 

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DO YOU HAVE:

  • Voicemails that need attention?

  • Insurance claims waiting to be processed?

  • Emails piling up?

  • Scheduling overwhelm?

  • Billing stress?

  • Phones that need answering?

Delegate these tasks to a certified mental health virtual assistant and have the peace of mind that comes with a trusted team member.

MFVA handles the admin so you can focus on your patients, maintain boundaries, and regain control of your time.

Imagine seamlessly booking potential clients on your schedule, more session hours, improved response time, less time spent on insurance coordination, and no more asking a client to update their credit card or pay the cancellation fee.

I cannot provide anything but glowing feedback for Dani! She’s so amazing and I really value her as a part of our team. We are very much on the same page and she’s done a tremendous job helping manage my practice!
— Samantha Grigsby, PhD

Support That Scales With Your Practice

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Whether you’re a solo clinician or running a large group practice, our team of MHAP™ Certified Virtual Assistants is here to meet your needs. We specialize in supporting growing and multi-provider practices—streamlining systems, lightening the admin load, and eliminating the stress of hiring, training, and managing in-house staff. With MFVA, administrative headaches become a thing of the past, so you can focus on what matters most: client care and practice growth.

Seamless Client Intake, Handled by Experts

Our MHAP™ Certified Virtual Assistants are more than just admin support—they’re intake specialists trained in every step of the process. From the first call to a confirmed appointment, they collect client info, enter it into your EHR, send intake forms, verify insurance, and make sure you’re fully informed before that first session. It’s a smooth, stress-free experience that turns inquiries into booked clients—without adding to your plate.

Insurance & Billing Tasks

  • Entering in EOBs

  • Fixing billing issues

  • Contacting clients with unpaid balances

  • Run credit cards

  • Send Superbills and Invoices

  • Verifying Benefits

HOW IT WORKS

Hire Your Virtual Assistant

VA subscriptions are billed at $50/HR and start at 20 Hours per month ($1,000/month).

One-Time Professional Onboarding Fee: $750

VA subscriptions are month-to-month with 30 days notice to cancel.

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    Book A Discovery Call

    A 30-minute Zoom meeting where we learn about your practice’s current needs and answer your questions.

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    Schedule Needs Assessment

    A deep dive into your practice’s priorities, core values, and team dynamics. This helps us assign a VA with the right experience, skills, and personality for your practice.

    When you schedule your assessment, you’ll review and sign our BAA and CSA and pay your Onboarding Fee.

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    Set Up Onboarding

    Meet with your virtual team on Zoom and get your practice efficiently onboarded so we can begin support immediately.

We take the pain out of finding a trained mental health virtual assistant

Portrait of Jennifer Crawford
Portrait of Meredith Eaton

CO-CEOS OF MFVA

We’re Jennifer Crawford and Meredith Eaton

We’re on a mission to help more people get the mental health they need by helping mental health providers spend more time with patients and less time on administrative operations.

Our premium admin support is provided by our talented team of MFVA virtual assistants.

We LOVE Jill. She’s been a godsend for our practice. I appreciate how thoroughly she tracks and notes what she’s accomplished and has been essential to solving our insurance issues. She takes instructions easily and does what she can to figure things out on her own. Our communication is great and we’re on the same page. Overall, rave reviews!
— Britni Kelley, Sage Leaf Wellness
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Ready to hire your VA and grow your business?

Hiring a great VA will be a stress reliever for you as a business owner! You will be glad you took this step in growing your business. Schedule a call to discuss your virtual assistant needs…we can’t wait to meet you!