KIND WORDS FROM THE PRACTICES WE SUPPORT
MFVA Testimonials
Read our clients say about working with
Move Forward Virtual Assistants!
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I really appreciate Katie’s compassion for the incoming clients that she provides consultation calls with. Therapists have commented on it from their consultation forms and I can tell when you speak about them, so I know the clients feel it too!
— Jessica Bell, Mosaic Minds Counseling
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We are in a groove. Shelby (Martone) knows exactly what our business needs and accomplishes it. It is really great! I love having her on my team.
— Linda Murphy, Relationship and Divorce Counseling Center
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The outstanding and consistent dedication Candice has provided to our practice is way beyond anything we could have hoped for. I’m so grateful and how she has positively impacted not only our business but our family as I’m better able to be there for children. I also feel the need to thank you Becca for pairing us with such an excellent and incredible VA. I’m very grateful for you and your work as well.
—Mariselle Murphy, Door of Hope
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It has been so amazing having Kathy! I really like her and the patients who have spoken with her like her a lot too. She is organized and personable.
I enjoy speaking with her and it’s a really good fit from my perspective.
— Hillary Cooper, Clear Mind Psychology
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Before starting with Move Forward Virtual Assistants I was individually running a group practice while managing my own full client load. I love my practice and seeing clients but do not love the administrative side. It took a tremendous amount of time answering calls, emails and scheduling clients. I often was not able to answer as fast as I would like each day due to seeing clients myself. This caused missing out on potential new clients. This continued stress is what lead me to explore hiring a virtual assistant.
I found Move Forward through a therapist Facebook group and immediately liked their set up and availability. It was nice to have one rate for a specific amount of hours a month. I also loved the ability for them to answer phone calls coming into our office instead of just responding to voicemails. So, I took the leap and called to get everything going and it was the best investment I have made in my practice. Set up was easy and they were very helpful in guiding me through their process of getting started. They have been amazing at responding to any concerns or questions I may have as well.
Since starting with MFVA I have felt such a reduction in stress levels. I can truly focus on my clients. It has also allowed me the peace of mind that my business has continued to function while I have been on maternity leave and allow me to focus on being a new mom. That is something I am so grateful for.
I highly recommend them for any virtual assistant needs you may have!
— Chelsey Gorham, MSC, LMFT, GC-C LMFT, Innovative Family Therapy
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Just want to say thank you for everything. I came to you after a very poor experience with another VA company, and you put my mind at ease right from the first call with Becca (which is not easy to do for me). I knew right away that your services were the right fit and that you understood and shared the values I have for my practice and the clients we support. My belief in MFVA was certainly rewarded through my ability to trust my VA and, as a result, I was able to focus on improving other areas of my practice that I likely would not have been able to without MFVA.
Lastly, the TheraRep services were an outstanding addition as well. I noticed a tangible difference in the scheduling of new clients once TheraReps started answering live calls for me. My practice is in a much better place because of my experience with MFVA.
— Andrew Leonard, Arise Psychotherapy Services
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Things are going SO well. We LOVE Shelby (McKinnon) and Cindy. They are incredible and so competent.
I am deeply grateful as the solution that you have provided me held me not only through postpartum, but is now how our team would like to continue going forward. Kudos to you for having such incredible team members, and a huge thank you and gratitude sent your way for helping me out last-minute to shift gears and have trusted folxs in place to support our business while I was on leave. Thank you.
— Amy Green, Nashville Collaborative Counseling
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We love everything about Cindy! She is a fantastic communicator and is right on top of any task we give her. She is cheerful and happy and is very pleasant to work with. She is an integral part of our team, and we are truly grateful she is our VA!
— Lorainne Thompson, Teton Wellness Affiliates
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Thank you for everything! Having a VA helped me streamline the different administrative systems in my practice. I loved that the VAs had experience with Simple Practice, HIPAA compliance, etc. and had team members they could consult with when I had questions about certain things. MFVA has been flexible with me as my practice has grown and changed, and I am so appreciative of this. Becca has been accessible and responsive and amazing :). Candice is so sweet and rolled with changes and growth, and really made me feel like I could trust her enough to take a back seat to the front desk.
— Lindsey Sterling, Sterling Autism
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Tracy has been incredible. Having her help has been invaluable, has helped me get organized, catch billing previous billing mishaps and errors and helped me recoup payments that were never billed for or received. This has been a great experience thus far.
— Jaime Chabuz, Founder, Inner Compass Integrative Mental Health & Wellness
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I am very satisfied with my experience with MFVA. Julia is responsive and attentive and great at what she does. I like knowing she has the support of a team and it's not just me. I feel supported and able to focus on the aspects of my practice that are most satisfying to me. My work-life balance has improved - I can take a long break or get outside and spend time in the garden during lunch without worrying about tasks I should be doing. And I'm not working 8 hours every weekend to catch up on the admin tasks anymore. It's been a great addition to my practice!
— Allison Browne (she/her), LPC LMHC NCC
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Our lives and our clients lives are already better because you are supporting us!
— Julie Guild, CEDAR
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I really appreciate what you have provided to my practice. I not only appreciate Collette’s assistance with the day-to-day administrative tasks, but I also appreciate her can-do attitude and flexibility working with stubborn personalities (mainly myself).
— Andrew Wu, MD
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WPW would not be where it is now if it wasn't for the hard work of Danielle and everyone on our MFVA team.
— Leda Kaveh, Washington Psychological Wellness
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My billing VA, Shelby has made my life infinitely better by not having to manage billing myself, and knowing that I could be confident in your work!
— Taylor Sorenson, Founder, L.A. Psychological Assessment Advantage Psychology and Mental Performance Center
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If you need someone to leave a review or give you 5 stars, let me know. I just started with TheraRep by MFVA and my patients booked on Calendly have increased already!
— Julia Simmons, Founder and Clinical Director, Integrative Therapy & Coaching