ABOUT MFVA

Helping Your Mental Health Practice Grow

We help mental healthcare providers do more purposeful work with trained virtual assistants by offloading their administrative tasks.

Virtual assistant happy with raised up hands enjoying completed tasks

CO-CEOS

We’re Jennifer Crawford & Meredith Eaton

Two women standing side by side in a doorway, smiling and looking at the camera. The woman on the left has blonde hair, is wearing a beige sweater and a turquoise beaded necklace. The woman on the right has curly brown hair, is wearing a leopard print cardigan over a black top, and a large turquoise pendant necklace.

Hi! We’re new around here! As of June 2022, we are the new owners and acting CEOs of Move Forward Virtual Assistants.

Our love for the virtual assistant industry started with our VA agency, Sparent, where we work with an incredible virtual talent pool of stay-at-home moms who handle daily operations for our clients—consultants and law firms with growing businesses.

Mission & Culture

Our mission is to help mental health providers grow their private practices without stress and overwhelm so they can help more people get the care they need.

We provide a safe, inclusive, and supportive environment so our employees can do their best work for you! It’s incredibly rewarding to see in-demand but overwhelmed mental health professionals get administrative assistance so their practices can scale to help more people.

We are equally passionate about providing flexible, rewarding work for our amazing MFVA employees in a culture that supports work-life integration over work-life balance. As employers, we have a responsibility to provide a culture that promotes good mental health by minimizing stress and maximizing flexibility.

History & Roots

Move Forward Virtual Assistants was founded by Alison Pidgeon, MA, LPC, who recognized a need for virtual assistants who were trained in the administrative needs of mental health providers.

Her business consulting clients were losing session hours and free time to the overwhelming demands of scheduling, insurance, billing, and marketing. They wanted to get back to their core work, grow their practices, and have more time.

We’re honored that Alison chose to sell MFVA to us in 2022 and feel a profound responsibility to continue what Alison started while shepherding MFVA toward its future. We look forward to living up to her vision for MFVA!

MFVA logo icon Bambam

Hi, I’m BamBam, MFVA’s alter ego and chief inspiration officer!

Bambam is a multi-tasker with top-notch organizational skills. He's always eager to help. He's not a great typist (no hands), but thank goodness there's text to talk because Bambam loves to talk!

Bambam got his nickname because when he got upset, he’d pound his head on the desk out of frustration. Now Bambam uses his nickname to inspire others that even when you are frustrated, there's always another day.

“My most important role is MOTIVATION and INSPIRATION! I’m here to inspire our VAs and put a smile on their faces when they start their day. I remind them that ‘You're the voice for someone that needs your help.’”

Our Leadership Team!

  • Portrait of Becca Marcus

    Becca Marcus

    Executive Director of Business Development

  • Portrait of Lorinda Marland

    Lorinda Marland

    Executive Director of Team Success

  • A smiling woman with shoulder-length blonde hair, wearing glasses, earrings, a navy blazer, and a black top, standing against a plain light gray background.

    Danielle Wissler

    Director of TheraRep Operations

  • Portrait of a woman with long, dark wavy hair, wearing a white collared shirt, smiling softly, against a plain gray background.

    Candice Townzen

    Director of Practice Success

Our Mental Health Virtual Assistant Team!

  • A woman with long curly black hair, glasses, and a bright smile wearing a sleeveless black top, standing against a plain textured beige wall.

    Christina Edwards, MHAP™

    practice support specialist

  • A woman with long brown hair smiling and wearing a black turtleneck against a gray background.

    Shelby McKinnon, MHAP™

    Practice Support Specialist

  • Portrait of Morgan Mignone

    Morgan Mignone, MHAP™

    hipaa compliance officer

  • Portrait of a woman with long curly hair, smiling, wearing a black top, and crossing her arms. White background.

    Amber Valdez, MHAP™

    Mental Health VA

  • Close-up of a woman's face, showing her curly dark hair, pierced nose, and wearing a black top with layered necklaces and earrings.

    Angelis Garay, MHAP™

    Mental Health VA

  • A woman with long black hair, wearing a navy blue sweater and a necklace, smiling against a plain light gray background.

    Ashley Jimenez, MHAP™

    Mental Health VA

  • A woman with medium-length, light brown hair with highlights, smiling softly, wearing a dark teal top and silver earrings, standing against a plain beige wall.

    Cheryl Dewald, MHAP™

    Mental Health VA

  • Portrait of Cindy Machic

    Cindy Machic, MHAP™

    Mental Health VA

  • Portrait of Collette Huffman

    Collette Huffman, MHAP™

    Mental health VA

  • Professional woman with styled curly hair, wearing a black blazer and necklace, smiling against a white background.

    Destayne Noel, MHAP™

    Mental Health VA

  • Close-up of a woman with curly black hair, gold hoop earrings, and wearing a black shirt, smiling in front of a white textured wall.

    Hailey Patterson, MHAP™

    Mental Health VA

  • A woman with long blonde hair smiling, wearing a white blouse, against a light blue background.

    Jessica Hoover, MHAP™

    Mental Health VA

  • Julia Connelly, MHAP™

    Mental Health VA

  • Portrait of Kathy Steinel

    Kathy Steinel, MHAP™

    mental health VA

  • Portrait of Katie Cordner

    Katie Cordner, MHAP™

    mental health VA

  • Close-up photo of a smiling woman with brown hair wearing a white knit sweater and a blue top with a button.

    Sheila Brumbach, MHAP™

    Mental Health VA

  • Portrait of Shelby Martone

    Shelby Martone, MHAP™

    mental health VA

  • Portrait of a young woman with long, wavy blonde hair, smiling, wearing a teal textured sweater, against a dark gray background.

    Stephanie Heath, MHAP™

    mental health va

  • A young woman with long, dark hair and a big smile is standing in front of a plain white wall. She is wearing a light-colored top with sheer, polka-dot fabric sleeves.

    Tracy Marroquin, MHAP™

    Mental Health VA

Our TheraRep Team!

  • Portrait of Amanda Tobias

    Amanda Tobias, CMHR

    Certified Mental Health Receptionist

  • Portrait of Courtney Shahani

    Courtney Shahani, CMHR

    Certified Mental Health Receptionist

  • A woman with long braided hair, glasses, and a nose piercing smiling at the camera against a plain beige wall.

    Devonyae Stanley, CMHR

    Certified Mental Health Receptionist

  • Portrait of Jillian Campbell

    Jillian Campbell, CMHR

    Certified Mental Health Receptionist

  • A woman with glasses and earrings, wearing a beige top and a green pendant necklace, smiling in front of a plain wall.

    Kayla Drake, CMHR

    Certified Mental Health Receptionist

  • Pamela Barthelemy, CMHR

    Pamela Barthelemy, CMHR

    Certified Mental Health Receptionist