4 Unique and Customizable Features About the TheraNest EHR System
By Jessica Kemmerer
When searching for an EHR system that satisfies all the needs of your practice, TheraNest may be just what you’re looking for. TheraNest has a simple, easy-to-use scheduling system, with handy chat features and customizable calendar options. That, combined with a smooth intake process, and exceptional customer service makes TheraNest a perfect EHR system for any practice.
Customization Of Your Calendar
I spoke with Britani C., one of the team leads here at Move Forward Virtual Assistants, to get her take on the benefits of using TheraNest for her practices. Britani raved about the calendar setup options, stating “the calendar is one of the features that both myself and my providers love – the layout is simple, customizable, and visually appealing. Being able to color-coordinate the provider’s schedules makes scheduling patients easier and more efficient.”
In TheraNest, you have the option to customize and build your provider’s schedule in color-coded blocks. Provider availability is easy to view, meaning you’ll spend less time on the phone with patients searching for appointments. While most EHR systems offer similar features, the layout of the TheraNest program provides additional options of customization, resulting in scheduling easy and optimized office workflow.
Chat Features and Capabilities
Another feature offered with TheraNest that most EHR systems do not have is a live, interactive chat feature. One of the difficulties in working for a practice virtually is not knowing exactly where your provider is…
Are they in session? Are they out running an errand? Are they in meetings and unavailable to answer questions? These questions are eliminated with TheraNest - the “chat box” not only shows when a provider is active online, but it also shows that a message has been successfully sent and opened.
No more messaging providers asking if they saw your email or text – TheraNest takes care of that for you. Communication is quicker, easier, and more efficient with this unique and helpful feature.
New Patient Intakes Simplified
One of the most tedious and dreaded tasks for new patients being established at a practice is the process of filling out new patient paperwork. Shelby M., one of our seasoned VA’s at MFVA, elaborated on the flow and ease of new patient paperwork and building new patient charts, stating “the system is super nice as far as the client completing the paperwork which then creates them a chart and makes it all flow nicely.” The days of having to manually enter demographics and insurance information into new patient charts are over with TheraNest!
Customer Support
As most of us know, the internet has a plethora of information and reviews on any topic, and TheraNest is no exception. One of the most frequently mentioned pros about TheraNest is their amazing customer service.
Users consistently mention the ease of reaching the customer support team and say that their technical or operational questions and problems are quickly answered by friendly and knowledgeable representatives.
For any Virtual Assistant using TheraNest, this is something that is incredibly helpful in quickly troubleshooting issues they may be having with the system. And the fact that this is so frequently mentioned in reviews indicates that TheraNest is doing something right in their customer service department – kudos to them!
Summary
TheraNest is a user-friendly and versatile EHR system that provides fantastic customization options, unique chat and communication features, helpful and friendly customer support, and simplifies everyday tasks, making the job of any Virtual Assistant using TheraNest easier, along with helping your office run smoother and more efficiently. For more information, visit their website.
