Simple Practice is a state-of-the-art and user friendly EHR system that combines and simplifies the document customization, scheduling, and billing process.

Therapy Notes is one of the Electronic Health Records systems utilized by our Virtual Assistants here at Move Forward. Not only is this system easy to use, our Virtual Assistants collectively agree that Therapy Notes provides a visually appealing and organized way to navigate patient information.

COVID-19 has led to the rise of telemedicine, and current trends indicate that the service will not go away when the pandemic finally ends. Much like work-from-home options are making employees rethink the cubicle, telemedicine is making patients rethink the trip to the medical center.

Finding a phone system that works with a busy mental health practice is difficult enough, but making sure the practice maintains HIPAA compliance adds another level of difficulty. Fortunately, there are programs that are already HIPAA compliant, and some workarounds that keep a practice compliant even if the phone system is not advertised as HIPAA compliant.

This blog will discuss the positives of 10 popular VoIP phone systems used by the mental health therapy practices who have worked with Move Forward Virtual Assistants. The versatility of VoIP means that a busy therapy practice can contract a mental health virtual assistant using any of the following products, so no practice is locked into what the other practices are using. If one practice prefers RingCentral, for example, there is nothing stopping another from using Vonage.

We will be spending a few blogs looking at the different types of phone systems a busy mental health practice could use. But before we dive into the phone options and the pros and cons, we have to define a few terms. For those of us who still fondly remember our rotary dial phones, the new phone world is lightyears away from what we grew up with.

If you have been feeling overwhelmed by your social media marketing, then you are going to love this. I am going to give you permission to not be on all the social media platforms. Unless you employ a large marketing team, it is not possible to be active on all the platforms that exist now and still do a good job of it.

Beyond the obvious goal of scheduling, my goal is to make the person feel HEARD. In this fast-paced world with so many distractions, my job is to make the caller feel like for these few minutes, that they are the most important person in my day and that I have all the time in the world for them.

As a mental health virtual assistant, I need to get out of my own way, learn not to take things so personally, and continue to extend compassion, knowing that I did everything I could to make it a pleasant interaction, but sometimes, that’s just not enough, but that’s okay; I still care. I understand that people have bad days, but that doesn’t mean you’re a bad person. I’ll still be kind. And I hope that kindness will make a difference to ease some of the difficult situations you’re going through.

An established mental health virtual assistant will most likely come with the tools they need to get started. They will have the experience, knowledge, programs, and equipment to hit the ground running saving you even more time. Using a virtual assistant to develop successful time management skills can be a benefit to any growing practice.